RMA Management: Hassle-free support.

We know that in retail management, time spent on returns and technical support is time taken away from sales. That's why at Funhobby we have structured a fast, transparent, and digital RMA (Return Merchandise Authorization) procedure.

Our technical department is at your disposal to resolve any anomaly or manufacturing defect as quickly as possible.

THE ADVANTAGES

When to open a ticket

The RMA service is dedicated to managing post-sales support requests, technical verification, and product returns. Open a ticket when one of the following situations occurs, and our team will support you in resolving the issue.

Defective or non-functional product

Product damaged during transport

Product not compliant with the order

Need for technical verification or after-sales support

Before you start,
gather the right
information

To speed up the handling of your
request, please ensure you have:

Order or invoice number

Product code (SKU)

Detailed description of the issue

Contact form